Duration : 3 days
Overview
This subject will employ a research, reporting and presentation approach using the latest ICT tools to examine and critically analyse a combination of the technical and management issues in contemporary infrastructure management, with a focus on business alignment. IT infrastructure Management evaluates new ICTs and case studies in the context of enterprise architecture. It is suitable for combinations of students in information technology, business administration and electronic commerce.
Objectives
Upon successful completion of this subject, students should:
• be able to describe the business value and processes of ICT services in an organisation and apply that knowledge and skill with initiative to a workplace scenario;
• be able to investigate, critically analyse and evaluate the impact of new and current ICT services to an organisation;
• be able to describe how effective IT Infrastructure Management requires strategic planning with alignment from both the IT and business perspectives in an organisation;
• be able to demonstrate the technical and communications skills that contribute to the operation of ICT services in an organisation;
• be able to reflect critically on the role of an enterprise architect in an organisation;
• be able to synthesise the theoretical, technical and management issues that deliver ICT services to an organisation.
Content
The subject will cover the following topics:
• Information systems.
• IT infrastructure and support systems.
• Data, text, and document management.
• Network management and mobility.
• Security, crime, compliance, and continuity.
• E-business and e-commerce.
• Mobile computing and commerce.
• Web 2.0 and social media.
• Operational planning and control systems.
• Enterprise information systems.
• Business intelligence and decision support.
• IT strategic planning.
